Privacy Policy

Last updated: August 14, 2026

Berrada Ventures LLC, doing business as DistrictCall ("DistrictCall," "we," "us," or "our"), provides an AI-powered call-answering and lead-capture service for contractors and service businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have, whether you're a DistrictCall customer or someone calling or texting a business that uses DistrictCall.

Information We Collect

We collect the following categories of information:

Customer (business) information: business name, contact name, phone number, email address, service area, and business details provided during onboarding.
Caller information: when someone calls or texts a phone number connected to DistrictCall, we may collect their name, phone number, the details of their request, and the content of the conversation, in order to deliver an accurate lead to our customer.
Usage data: call and message logs, timestamps, and basic technical data needed to operate and improve the service.

How We Use Information

To answer calls, capture lead details, and deliver those leads to our customers by text message or other agreed method.
To send account-related messages, service updates, and monthly reporting to our customers.
To maintain, secure, and improve the DistrictCall service.
To comply with legal obligations.

SMS & Calling Consent

By calling or texting a phone number that uses DistrictCall, or by opting in through our website or onboarding process, you consent to receive text messages and/or automated call handling related to your inquiry or service request. Message and data rates may apply. Message frequency varies based on your interaction. You may opt out of text messages at any time by replying STOP, or contact us directly using the information below.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information collected through SMS consent is not shared with any third party for their own marketing purposes.

How We Share Information

We share caller and lead information only with the specific DistrictCall customer (business) that the call or message was directed to. We may also share information with service providers who help us operate DistrictCall (such as our communications and hosting infrastructure providers), solely for the purpose of delivering the service, and only under confidentiality obligations. We do not sell personal information.

Data Retention

We retain call and message records for as long as reasonably necessary to provide the service, support our customers, and meet legal or accounting obligations, after which the information is deleted or anonymized.

Your Choices

Reply STOP to any text message to opt out of future messages.
Reply HELP for assistance.
Contact us directly (below) to request access to, correction of, or deletion of your information, subject to applicable law.

Children's Privacy

DistrictCall is a business-to-business service and is not directed at children. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.

Contact Us

Berrada Ventures LLC (dba DistrictCall)
1548 Waterford Rd
Walworth, NY 14568
Email: Rahman@berradaventures.com
Phone: (585) 471-6806